Frequently Asked Questions

All of the therapists at Higher Ground Behavioral Health hold advanced degrees in psychology or a related field. They also have extensive training and experience in various forms of therapy, as well as opportunities for supervision on their cases. For more information about each clinician's professional background, please refer to the Our Team page.

Our therapists are trained to help clients with a wide range of issues including, but not limited to, depression, anxiety, relationship problems, trauma, and behavioral concerns. We also specialize in working with specific populations, such as children and adolescents. For more information about the populations we serve, please refer to our Services and Modalities page.

Yes! We are in-network with most major insurance companies, including Employee Assistance Programs (EAP). Please visit our Insurance & Fees page for more information regarding which insurance plans we are in-network with. If you do not see your specific plan listed, please reach out to our offices so we can discuss your plan together.

Yes! We offer telehealth services through our HIPAA-compliant Zoom platform to allow individuals to attend their therapy appointments virtually. If you are located in the states of New Jersey and/or Pennsylvania, we will be able to meet with you virtually.

During your initial outreach, our administrative team will take down your demographic information, insurance information, reason for seeking treatment, and payment information. While we are verifying your insurance information, you will be matched with one of our dedicated therapists. You will receive a call or email once your insurance has been verified. During that call/email, you will be notified of your estimated responsibility and schedule an intake appointment with your matched clinician.

If we unfortunately miss your initial outreach attempt via email, phone, or our website, our administrative team will quickly respond within 24-business hours. 

During your intake appointment, you will meet with your clinician to discuss your reason for seeking treatment, your current symptoms that are impacting you, and other important information about you (e.g., childhood, family, relationships, education, profession, spirituality, strengths). You and your clinician will also discuss your goals for treatment.

Yes! This gives you and your clinician a chance to build a solid foundation to your professional relationship.

No, we do not provide medication management services.